Shipping policy

Welcome to Radhas.com! We are committed to providing you with an exceptional shopping experience, and a crucial part of that is ensuring your orders reach you promptly and efficiently. Please review our detailed shipping policy below to understand how we handle shipping and delivery of your purchases.

Shipping Time

  • Order Processing:
    • Orders placed before 3 PM IST will be processed and shipped on the same day.
    • Orders placed after 3 PM IST will be processed and shipped the next day.

Couriers

  • We partner with reputable courier services to ensure your orders are delivered swiftly and securely. Our primary courier partners include:
    • Delhivery
    • Speed Post

These couriers are chosen for their reliable and speedy delivery services across India.

Shipping Charges

  • Free Shipping:
    • Enjoy free shipping on all orders above Rs. 500.
  • Standard Shipping Charges:
    • For orders below Rs. 500, a nominal shipping fee will be applied. The exact amount will be calculated at checkout based on your location and the weight of the package.

Delivery Time

  • Estimated Delivery Time:
    • Metros and major cities: 2-5 business days
    • Other locations: 5-7 business days

Please note that delivery times may vary based on the courier's policies, your location, and any unforeseen circumstances such as weather conditions or public holidays.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status and location of your package on the courier's website.

Shipping Restrictions

  • Service Area:
    • Currently, Radhas.com only ships orders within India. We do not offer international shipping at this time.
  • Address Accuracy:
    • Please ensure that your shipping address is accurate and complete to avoid any delays or issues with delivery. Radhas Shopping is not responsible for delays caused by incorrect or incomplete addresses.

Undeliverable Packages

  • If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal of delivery, we will notify you immediately. Additional shipping charges may apply for reshipping the package.

Contact Us

  • If you have any questions or concerns about your order or our shipping policy, please contact our customer support team at:

Thank you for choosing Radhas Shopping. We look forward to serving you and ensuring your orders are delivered with the utmost care and efficiency.