Return & Refund policy

At Radhas Shopping, customer satisfaction is our top priority. We strive to ensure that every product you purchase meets your expectations. In the event that you are not entirely satisfied with your purchase, our return and refund policy is designed to be as seamless and straightforward as possible. Please read the details below to understand our policies regarding returns, replacements, and refunds.

Refund Policy

  • Refund Eligibility:
    • We offer refunds within 7 days of purchase under the following conditions:
      • The product is manufacturing defective.
      • The product is defective due to transit.
      • The product delivered is incorrect (wrong shipment).
    • Refunds or exchanges will be provided based on the buyer's preference.

Return Policies

  • Free Returns & Replacements:

    • You are eligible for free returns or replacements if:
      • The product has a manufacturing defect.
      • The product is damaged due to transit.
      • The product delivered is incorrect.
    • Note: If you wish to return or replace an item that was received in the correct and undamaged condition, you will be responsible for the return shipping costs.

  • Returns Accepted for the Following Goods:

    • Readymades:

      • Kurtis
      • Readymade Salwars
      • Men's Shirts
      • Women's Shirts
      • Other readymade items

    • Conditions for Return:

      • Items can be exchanged for other sizes if available.
      • Items must contain the original tags and packaging as received. Tags should not be removed.
      • Items must be in the same condition as received.
      • Return shipping charges will be borne by the seller or the end customer based on the case merits and analysis.

  • Non-Returnable Items:

    • Unless the item received is incorrect or defective, the following items are not eligible for returns:
      • Unstitched materials
      • Lingerie items
      • Veshtis
      • Lungis
      • Other non-readymade clothing items

Return Process

  1. Initiate a Return:

    • Contact our customer support team within 7 days of receiving your order to initiate a return or replacement. Provide your order details and the reason for the return.

  2. Return Authorization:

    • Once your return request is approved, you will receive a Return Merchandise Authorization (RMA) number and instructions on how to return the item.

  3. Packaging:

    • Repack the item securely in its original packaging, including all tags, labels, and accessories.

  4. Shipping:

    • Send the package to the address provided by our customer support team. If the return is due to a defect or incorrect shipment, we will cover the return shipping costs. For other returns, the customer is responsible for shipping costs.

  5. Inspection and Processing:

    • Upon receiving the returned item, we will inspect it to ensure it meets the return conditions. Once verified, we will process the refund or exchange as requested.

Contact Us

If you have any questions or need assistance with your return, please contact our customer support team at:

Thank you for shopping with Radhas Shopping. We appreciate your business and are here to help you with any concerns or issues regarding your purchase.