Privacy policy

At Radhas Shopping, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit and make purchases from Radhas.com. By using our website, you agree to the practices described in this policy.

Information We Collect

  • Personal Information:
    • When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment information.
  • Non-Personal Information:
    • We may collect non-personal information such as your IP address, browser type, operating system, referring URLs, and browsing behavior on our website through cookies and similar technologies.

How We Use Your Information

  • Order Processing:

    • To process and fulfill your orders, including sending order confirmations, shipping notifications, and addressing any customer service inquiries.
  • Personalization:

    • To personalize your shopping experience by displaying content and products that match your interests and preferences.
  • Marketing Communications:

    • To send you promotional emails, newsletters, and special offers. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the emails.
  • Improving Our Services:

    • To analyze website usage and improve our website, products, and services.
  • Legal Compliance:

    • To comply with legal obligations, resolve disputes, and enforce our agreements.

How We Share Your Information

  • Third-Party Service Providers:

    • We may share your information with third-party service providers who assist us with order fulfillment, payment processing, marketing, and website maintenance. These providers are obligated to protect your information and use it only for the services they provide.
  • Legal Requirements:

    • We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers:

    • In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.

Security of Your Information

  • We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure socket layer (SSL) technology, and regular security audits.

Your Rights and Choices

  • Access and Update:

    • You have the right to access and update your personal information by logging into your account or contacting our customer support team.
  • Opt-Out:

    • You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or contacting us directly.
  • Data Deletion:

    • You can request the deletion of your account and personal information by contacting our customer support team. Please note that certain information may be retained for legal or legitimate business purposes.

Cookies and Tracking Technologies

  • We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control the use of cookies through your browser settings.

Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any linked websites you visit.

Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

  • Email: support@radhas.com
  • Phone: +91-123-456-7890
  • Hours: Monday to Friday, 9 AM to 6 PM IST

Thank you for trusting Radhas Shopping with your personal information. We value your privacy and are committed to protecting it.